ICC COVID-19 - Business Continuity Guide


Businesses can play a major role in combatting the spread of COVID-19 and other infectious diseases, but will inevitably be impacted, both by the virus itself and by the public health measures taken to limit its effects.

Having a Plan will ensure that disruption to your business is minimised and resilience enhanced.

When you begin to experience disruption, it is essential that you Adapt across all operations to ensure business continuity.

As the situation develops, you should Monitor public health advice as well as government support programmes for your business and employees.

The fluid nature of the pandemic requires you to continuously Assess your COVID-19 business continuity plan, and amend as necessary.

Following PAMA will help protect employees, customers and local communities—and ultimately make your business more resilient during this difficult period.

P - Plan

A - Adapt

M - Monitor

A - Assess


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